{"id":1425,"date":"2023-09-25T09:38:59","date_gmt":"2023-09-25T09:38:59","guid":{"rendered":"https:\/\/help.a-z.lu\/guide\/what-should-i-do-if-i-forget-my-password\/"},"modified":"2024-11-26T10:57:19","modified_gmt":"2024-11-26T10:57:19","slug":"what-should-i-do-if-i-forget-my-password","status":"publish","type":"ht_kb","link":"https:\/\/help.a-z.lu\/en\/guide\/what-should-i-do-if-i-forget-my-password\/","title":{"rendered":"How do I reset my password?"},"content":{"rendered":"\n<p>If you have forgotten your password or if you want to create a new password, click on <strong>&#8220;(re)set password?&#8221;<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" loading=\"lazy\" width=\"535\" height=\"806\" src=\"https:\/\/help.a-z.lu\/wp-content\/uploads\/2024\/11\/image-1.png\" alt=\"\" class=\"wp-image-4431\" srcset=\"https:\/\/help.a-z.lu\/wp-content\/uploads\/2024\/11\/image-1.png 535w, https:\/\/help.a-z.lu\/wp-content\/uploads\/2024\/11\/image-1-199x300.png 199w, https:\/\/help.a-z.lu\/wp-content\/uploads\/2024\/11\/image-1-33x50.png 33w, https:\/\/help.a-z.lu\/wp-content\/uploads\/2024\/11\/image-1-40x60.png 40w, https:\/\/help.a-z.lu\/wp-content\/uploads\/2024\/11\/image-1-66x100.png 66w\" sizes=\"(max-width: 535px) 100vw, 535px\" \/><\/figure>\n\n\n\n<p>You will then be redirected to a password reset window. <\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/help.a-z.lu\/wp-content\/uploads\/2024\/07\/image-55.png\" alt=\"\" class=\"wp-image-4166\" style=\"width:417px;height:352px\" width=\"417\" height=\"352\" srcset=\"https:\/\/help.a-z.lu\/wp-content\/uploads\/2024\/07\/image-55.png 625w, https:\/\/help.a-z.lu\/wp-content\/uploads\/2024\/07\/image-55-300x253.png 300w, https:\/\/help.a-z.lu\/wp-content\/uploads\/2024\/07\/image-55-50x42.png 50w, https:\/\/help.a-z.lu\/wp-content\/uploads\/2024\/07\/image-55-60x51.png 60w, https:\/\/help.a-z.lu\/wp-content\/uploads\/2024\/07\/image-55-100x84.png 100w\" sizes=\"(max-width: 417px) 100vw, 417px\" \/><\/figure>\n\n\n\n<p>Type your bar code in the field provided and click <strong>&#8220;Submit&#8221;<\/strong>. You should receive an email from <strong>a-z@bnl.etat.lu<\/strong> with a reset link. <\/p>\n\n\n\n<p>Please note, this link is <strong>only valid for one day<\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-wide\"\/>\n","protected":false},"excerpt":{"rendered":"<p>If you have forgotten your password or if you want to create a new password, click on &#8220;(re)set password?&#8221;. You will then be redirected to a password reset window. Type your bar code in the field provided and click &#8220;Submit&#8221;. You should receive an email from a-z@bnl.etat.lu with a reset&#8230;<\/p>\n","protected":false},"author":2,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_eb_attr":""},"ht-kb-category":[36],"ht-kb-tag":[],"_links":{"self":[{"href":"https:\/\/help.a-z.lu\/en\/wp-json\/wp\/v2\/ht-kb\/1425"}],"collection":[{"href":"https:\/\/help.a-z.lu\/en\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/help.a-z.lu\/en\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/help.a-z.lu\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/help.a-z.lu\/en\/wp-json\/wp\/v2\/comments?post=1425"}],"version-history":[{"count":12,"href":"https:\/\/help.a-z.lu\/en\/wp-json\/wp\/v2\/ht-kb\/1425\/revisions"}],"predecessor-version":[{"id":4434,"href":"https:\/\/help.a-z.lu\/en\/wp-json\/wp\/v2\/ht-kb\/1425\/revisions\/4434"}],"wp:attachment":[{"href":"https:\/\/help.a-z.lu\/en\/wp-json\/wp\/v2\/media?parent=1425"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/help.a-z.lu\/en\/wp-json\/wp\/v2\/ht-kb-category?post=1425"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/help.a-z.lu\/en\/wp-json\/wp\/v2\/ht-kb-tag?post=1425"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}