{"id":2235,"date":"2023-09-26T05:46:58","date_gmt":"2023-09-26T05:46:58","guid":{"rendered":"https:\/\/help.a-z.lu\/guide\/how-do-i-cancel-a-reservation\/"},"modified":"2023-09-29T06:46:42","modified_gmt":"2023-09-29T06:46:42","slug":"how-do-i-cancel-a-reservation","status":"publish","type":"ht_kb","link":"https:\/\/help.a-z.lu\/en\/guide\/how-do-i-cancel-a-reservation\/","title":{"rendered":"How do I cancel a reservation?"},"content":{"rendered":"\n<p>To cancel your reservation, go to your user account in the <strong>&#8220;Requests&#8221;<\/strong>\u00a0menu and click on the <strong>&#8220;Cancel it&#8221;<\/strong>\u00a0link.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/help.a-z.lu\/wp-content\/uploads\/2023\/09\/Requestcancel-1.png\" alt=\"\" class=\"wp-image-2243\" style=\"width:830px;height:236px\" width=\"830\" height=\"236\" srcset=\"https:\/\/help.a-z.lu\/wp-content\/uploads\/2023\/09\/Requestcancel-1.png 1146w, https:\/\/help.a-z.lu\/wp-content\/uploads\/2023\/09\/Requestcancel-1-300x85.png 300w, https:\/\/help.a-z.lu\/wp-content\/uploads\/2023\/09\/Requestcancel-1-1024x291.png 1024w, https:\/\/help.a-z.lu\/wp-content\/uploads\/2023\/09\/Requestcancel-1-768x218.png 768w, https:\/\/help.a-z.lu\/wp-content\/uploads\/2023\/09\/Requestcancel-1-50x14.png 50w, https:\/\/help.a-z.lu\/wp-content\/uploads\/2023\/09\/Requestcancel-1-60x17.png 60w, https:\/\/help.a-z.lu\/wp-content\/uploads\/2023\/09\/Requestcancel-1-100x28.png 100w\" sizes=\"(max-width: 830px) 100vw, 830px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" loading=\"lazy\" width=\"863\" height=\"130\" src=\"https:\/\/help.a-z.lu\/wp-content\/uploads\/2023\/09\/Requestcancel2.png\" alt=\"\" class=\"wp-image-2246\" srcset=\"https:\/\/help.a-z.lu\/wp-content\/uploads\/2023\/09\/Requestcancel2.png 863w, https:\/\/help.a-z.lu\/wp-content\/uploads\/2023\/09\/Requestcancel2-300x45.png 300w, https:\/\/help.a-z.lu\/wp-content\/uploads\/2023\/09\/Requestcancel2-768x116.png 768w, https:\/\/help.a-z.lu\/wp-content\/uploads\/2023\/09\/Requestcancel2-50x8.png 50w, https:\/\/help.a-z.lu\/wp-content\/uploads\/2023\/09\/Requestcancel2-60x9.png 60w, https:\/\/help.a-z.lu\/wp-content\/uploads\/2023\/09\/Requestcancel2-100x15.png 100w\" sizes=\"(max-width: 863px) 100vw, 863px\" \/><\/figure>\n\n\n\n<p>The message <strong>&#8220;The request was successfully canceled&#8221; <\/strong>is displayed. You will receive an email confirming that the reservation has been cancelled.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/help.a-z.lu\/wp-content\/uploads\/2023\/09\/Requestcancelletter.png\" alt=\"\" class=\"wp-image-2249\" style=\"width:832px;height:171px\" width=\"832\" height=\"171\" srcset=\"https:\/\/help.a-z.lu\/wp-content\/uploads\/2023\/09\/Requestcancelletter.png 1147w, https:\/\/help.a-z.lu\/wp-content\/uploads\/2023\/09\/Requestcancelletter-300x62.png 300w, https:\/\/help.a-z.lu\/wp-content\/uploads\/2023\/09\/Requestcancelletter-1024x211.png 1024w, https:\/\/help.a-z.lu\/wp-content\/uploads\/2023\/09\/Requestcancelletter-768x158.png 768w, https:\/\/help.a-z.lu\/wp-content\/uploads\/2023\/09\/Requestcancelletter-50x10.png 50w, https:\/\/help.a-z.lu\/wp-content\/uploads\/2023\/09\/Requestcancelletter-60x12.png 60w, https:\/\/help.a-z.lu\/wp-content\/uploads\/2023\/09\/Requestcancelletter-100x21.png 100w\" sizes=\"(max-width: 832px) 100vw, 832px\" \/><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-wide\"\/>\n","protected":false},"excerpt":{"rendered":"<p>To cancel your reservation, go to your user account in the &#8220;Requests&#8221;\u00a0menu and click on the &#8220;Cancel it&#8221;\u00a0link. The message &#8220;The request was successfully canceled&#8221; is displayed. You will receive an email confirming that the reservation has been cancelled.<\/p>\n","protected":false},"author":2,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_eb_attr":""},"ht-kb-category":[45],"ht-kb-tag":[],"_links":{"self":[{"href":"https:\/\/help.a-z.lu\/en\/wp-json\/wp\/v2\/ht-kb\/2235"}],"collection":[{"href":"https:\/\/help.a-z.lu\/en\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/help.a-z.lu\/en\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/help.a-z.lu\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/help.a-z.lu\/en\/wp-json\/wp\/v2\/comments?post=2235"}],"version-history":[{"count":4,"href":"https:\/\/help.a-z.lu\/en\/wp-json\/wp\/v2\/ht-kb\/2235\/revisions"}],"predecessor-version":[{"id":2252,"href":"https:\/\/help.a-z.lu\/en\/wp-json\/wp\/v2\/ht-kb\/2235\/revisions\/2252"}],"wp:attachment":[{"href":"https:\/\/help.a-z.lu\/en\/wp-json\/wp\/v2\/media?parent=2235"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/help.a-z.lu\/en\/wp-json\/wp\/v2\/ht-kb-category?post=2235"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/help.a-z.lu\/en\/wp-json\/wp\/v2\/ht-kb-tag?post=2235"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}