{"id":1088,"date":"2023-09-25T09:38:59","date_gmt":"2023-09-25T09:38:59","guid":{"rendered":"https:\/\/help.a-z.lu\/?post_type=ht_kb&#038;p=1088"},"modified":"2024-11-26T11:01:10","modified_gmt":"2024-11-26T11:01:10","slug":"que-faire-si-jai-oublie-mon-mot-de-passe","status":"publish","type":"ht_kb","link":"https:\/\/help.a-z.lu\/fr\/guide\/que-faire-si-jai-oublie-mon-mot-de-passe\/","title":{"rendered":"Comment r\u00e9initialiser mon mot de passe ?"},"content":{"rendered":"\n<p>Si vous avez oubli\u00e9 votre mot de passe ou si vous souhaitez cr\u00e9er un nouveau mot de passe, cliquez sur <strong>\u00ab\u00a0(r\u00e9-)inisialisation du mot de passe?\u00a0\u00bb<\/strong>. <\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/help.a-z.lu\/wp-content\/uploads\/2024\/11\/image-2.png\" alt=\"\" class=\"wp-image-4435\" style=\"width:429px;height:644px\" width=\"429\" height=\"644\" srcset=\"https:\/\/help.a-z.lu\/wp-content\/uploads\/2024\/11\/image-2.png 540w, https:\/\/help.a-z.lu\/wp-content\/uploads\/2024\/11\/image-2-200x300.png 200w, https:\/\/help.a-z.lu\/wp-content\/uploads\/2024\/11\/image-2-33x50.png 33w, https:\/\/help.a-z.lu\/wp-content\/uploads\/2024\/11\/image-2-40x60.png 40w, https:\/\/help.a-z.lu\/wp-content\/uploads\/2024\/11\/image-2-67x100.png 67w\" sizes=\"(max-width: 429px) 100vw, 429px\" \/><\/figure>\n\n\n\n<p>Vous allez \u00eatre redirig\u00e9 vers une fen\u00eatre de r\u00e9initialisation du mot de passe. <\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/help.a-z.lu\/wp-content\/uploads\/2024\/07\/image-15.png\" alt=\"\" class=\"wp-image-3955\" style=\"width:411px;height:349px\" width=\"411\" height=\"349\" srcset=\"https:\/\/help.a-z.lu\/wp-content\/uploads\/2024\/07\/image-15.png 550w, https:\/\/help.a-z.lu\/wp-content\/uploads\/2024\/07\/image-15-300x255.png 300w, https:\/\/help.a-z.lu\/wp-content\/uploads\/2024\/07\/image-15-50x42.png 50w, https:\/\/help.a-z.lu\/wp-content\/uploads\/2024\/07\/image-15-60x51.png 60w, https:\/\/help.a-z.lu\/wp-content\/uploads\/2024\/07\/image-15-100x85.png 100w\" sizes=\"(max-width: 411px) 100vw, 411px\" \/><\/figure>\n\n\n\n<p>Renseignez votre code-barres dans le champ pr\u00e9vu et cliquez sur <strong>\u00ab Soumettre&nbsp;\u00bb<\/strong>. Vous devriez recevoir un courriel de l\u2019adresse&nbsp;<strong>a-z@bnl.etat.lu&nbsp;<\/strong>avec un lien de r\u00e9initialisation. <\/p>\n\n\n\n<p>Attention, ce lien n\u2019est <strong>valable qu\u2019un seul jour<\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-wide\"\/>\n","protected":false},"excerpt":{"rendered":"<p>Si vous avez oubli\u00e9 votre mot de passe ou si vous souhaitez cr\u00e9er un nouveau mot de passe, cliquez sur \u00ab\u00a0(r\u00e9-)inisialisation du mot de passe?\u00a0\u00bb. Vous allez \u00eatre redirig\u00e9 vers une fen\u00eatre de r\u00e9initialisation du mot de passe. Renseignez votre code-barres dans le champ pr\u00e9vu et cliquez sur \u00ab Soumettre&nbsp;\u00bb&#8230;.<\/p>\n","protected":false},"author":2,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_eb_attr":""},"ht-kb-category":[37],"ht-kb-tag":[],"_links":{"self":[{"href":"https:\/\/help.a-z.lu\/fr\/wp-json\/wp\/v2\/ht-kb\/1088"}],"collection":[{"href":"https:\/\/help.a-z.lu\/fr\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/help.a-z.lu\/fr\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/help.a-z.lu\/fr\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/help.a-z.lu\/fr\/wp-json\/wp\/v2\/comments?post=1088"}],"version-history":[{"count":17,"href":"https:\/\/help.a-z.lu\/fr\/wp-json\/wp\/v2\/ht-kb\/1088\/revisions"}],"predecessor-version":[{"id":4439,"href":"https:\/\/help.a-z.lu\/fr\/wp-json\/wp\/v2\/ht-kb\/1088\/revisions\/4439"}],"wp:attachment":[{"href":"https:\/\/help.a-z.lu\/fr\/wp-json\/wp\/v2\/media?parent=1088"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/help.a-z.lu\/fr\/wp-json\/wp\/v2\/ht-kb-category?post=1088"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/help.a-z.lu\/fr\/wp-json\/wp\/v2\/ht-kb-tag?post=1088"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}