{"id":1088,"date":"2023-09-25T09:38:59","date_gmt":"2023-09-25T09:38:59","guid":{"rendered":"https:\/\/help.a-z.lu\/?post_type=ht_kb&#038;p=1088"},"modified":"2026-06-12T08:08:17","modified_gmt":"2026-06-12T08:08:17","slug":"que-faire-si-jai-oublie-mon-mot-de-passe","status":"publish","type":"ht_kb","link":"https:\/\/help.a-z.lu\/fr\/guide\/que-faire-si-jai-oublie-mon-mot-de-passe\/","title":{"rendered":"Comment r\u00e9initialiser mon mot de passe ?"},"content":{"rendered":"\n<p>Si vous avez oubli\u00e9 votre mot de passe ou si vous souhaitez cr\u00e9er un nouveau mot de passe, cliquez sur <strong>\u00ab\u00a0Mot de passe oubli\u00e9 ?\u00a0\u00bb<\/strong>. <\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/help.a-z.lu\/wp-content\/uploads\/2023\/09\/Mot-de-passe-oublie-1.png\" alt=\"\" class=\"wp-image-4487\" style=\"width:473px;height:710px\" width=\"473\" height=\"710\"\/><\/figure>\n\n\n\n<p>Vous allez \u00eatre redirig\u00e9 vers une fen\u00eatre de r\u00e9initialisation du mot de passe. <\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/help.a-z.lu\/wp-content\/uploads\/2024\/07\/image-15.png\" alt=\"\" class=\"wp-image-3955\" style=\"width:411px;height:349px\" width=\"411\" height=\"349\" srcset=\"https:\/\/help.a-z.lu\/wp-content\/uploads\/2024\/07\/image-15.png 550w, https:\/\/help.a-z.lu\/wp-content\/uploads\/2024\/07\/image-15-300x255.png 300w, https:\/\/help.a-z.lu\/wp-content\/uploads\/2024\/07\/image-15-50x42.png 50w, https:\/\/help.a-z.lu\/wp-content\/uploads\/2024\/07\/image-15-60x51.png 60w, https:\/\/help.a-z.lu\/wp-content\/uploads\/2024\/07\/image-15-100x85.png 100w\" sizes=\"(max-width: 411px) 100vw, 411px\" \/><\/figure>\n\n\n\n<p>Renseignez votre code-barres dans le champ pr\u00e9vu et cliquez sur <strong>\u00ab Soumettre&nbsp;\u00bb<\/strong>. Vous devriez recevoir un courriel de l\u2019adresse&nbsp;<strong>a-z@bnl.etat.lu&nbsp;<\/strong>avec un lien de r\u00e9initialisation. <\/p>\n\n\n\n<p>Attention, ce lien n\u2019est <strong>valable qu\u2019un seul jour<\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-wide\"\/>\n","protected":false},"excerpt":{"rendered":"<p>Si vous avez oubli\u00e9 votre mot de passe ou si vous souhaitez cr\u00e9er un nouveau mot de passe, cliquez sur \u00ab\u00a0Mot de passe oubli\u00e9 ?\u00a0\u00bb. Vous allez \u00eatre redirig\u00e9 vers une fen\u00eatre de r\u00e9initialisation du mot de passe. Renseignez votre code-barres dans le champ pr\u00e9vu et cliquez sur \u00ab Soumettre&nbsp;\u00bb&#8230;.<\/p>\n","protected":false},"author":2,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_eb_attr":""},"ht-kb-category":[37],"ht-kb-tag":[],"_links":{"self":[{"href":"https:\/\/help.a-z.lu\/fr\/wp-json\/wp\/v2\/ht-kb\/1088"}],"collection":[{"href":"https:\/\/help.a-z.lu\/fr\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/help.a-z.lu\/fr\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/help.a-z.lu\/fr\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/help.a-z.lu\/fr\/wp-json\/wp\/v2\/comments?post=1088"}],"version-history":[{"count":20,"href":"https:\/\/help.a-z.lu\/fr\/wp-json\/wp\/v2\/ht-kb\/1088\/revisions"}],"predecessor-version":[{"id":4495,"href":"https:\/\/help.a-z.lu\/fr\/wp-json\/wp\/v2\/ht-kb\/1088\/revisions\/4495"}],"wp:attachment":[{"href":"https:\/\/help.a-z.lu\/fr\/wp-json\/wp\/v2\/media?parent=1088"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/help.a-z.lu\/fr\/wp-json\/wp\/v2\/ht-kb-category?post=1088"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/help.a-z.lu\/fr\/wp-json\/wp\/v2\/ht-kb-tag?post=1088"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}