{"id":1315,"date":"2023-09-26T05:46:58","date_gmt":"2023-09-26T05:46:58","guid":{"rendered":"https:\/\/help.a-z.lu\/?post_type=ht_kb&#038;p=1315"},"modified":"2023-09-29T06:39:38","modified_gmt":"2023-09-29T06:39:38","slug":"comment-annuler-une-reservation","status":"publish","type":"ht_kb","link":"https:\/\/help.a-z.lu\/fr\/guide\/comment-annuler-une-reservation\/","title":{"rendered":"Comment annuler une r\u00e9servation ?"},"content":{"rendered":"\n<p>Pour annuler votre r\u00e9servation, allez sur votre compte lecteur dans le menu <strong>\u00ab\u00a0Demandes\u00a0\u00bb<\/strong> et cliquez sur le lien <strong>\u00ab Annuler \u00bb<\/strong>. <\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/help.a-z.lu\/wp-content\/uploads\/2023\/08\/Demande-annuler.png\" alt=\"\" class=\"wp-image-576\" style=\"width:827px;height:247px\" width=\"827\" height=\"247\" srcset=\"https:\/\/help.a-z.lu\/wp-content\/uploads\/2023\/08\/Demande-annuler.png 843w, https:\/\/help.a-z.lu\/wp-content\/uploads\/2023\/08\/Demande-annuler-300x90.png 300w, https:\/\/help.a-z.lu\/wp-content\/uploads\/2023\/08\/Demande-annuler-768x230.png 768w, https:\/\/help.a-z.lu\/wp-content\/uploads\/2023\/08\/Demande-annuler-50x15.png 50w, https:\/\/help.a-z.lu\/wp-content\/uploads\/2023\/08\/Demande-annuler-60x18.png 60w, https:\/\/help.a-z.lu\/wp-content\/uploads\/2023\/08\/Demande-annuler-100x30.png 100w\" sizes=\"(max-width: 827px) 100vw, 827px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/help.a-z.lu\/wp-content\/uploads\/2023\/08\/Demande-annuler2.png\" alt=\"\" class=\"wp-image-579\" style=\"width:830px;height:132px\" width=\"830\" height=\"132\" srcset=\"https:\/\/help.a-z.lu\/wp-content\/uploads\/2023\/08\/Demande-annuler2.png 759w, https:\/\/help.a-z.lu\/wp-content\/uploads\/2023\/08\/Demande-annuler2-300x48.png 300w, https:\/\/help.a-z.lu\/wp-content\/uploads\/2023\/08\/Demande-annuler2-50x8.png 50w, https:\/\/help.a-z.lu\/wp-content\/uploads\/2023\/08\/Demande-annuler2-60x10.png 60w, https:\/\/help.a-z.lu\/wp-content\/uploads\/2023\/08\/Demande-annuler2-100x16.png 100w\" sizes=\"(max-width: 830px) 100vw, 830px\" \/><\/figure>\n\n\n\n<p>Le message <strong>\u00ab\u00a0Demande annul\u00e9e avec succ\u00e8s\u00a0\u00bb <\/strong>appara\u00eet. Vous recevez un courriel que la r\u00e9servation a \u00e9t\u00e9 annul\u00e9e.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/help.a-z.lu\/wp-content\/uploads\/2023\/08\/Lettre-dannulation.png\" alt=\"\" class=\"wp-image-582\" style=\"width:851px;height:170px\" width=\"851\" height=\"170\" srcset=\"https:\/\/help.a-z.lu\/wp-content\/uploads\/2023\/08\/Lettre-dannulation.png 1379w, https:\/\/help.a-z.lu\/wp-content\/uploads\/2023\/08\/Lettre-dannulation-300x60.png 300w, https:\/\/help.a-z.lu\/wp-content\/uploads\/2023\/08\/Lettre-dannulation-1024x206.png 1024w, https:\/\/help.a-z.lu\/wp-content\/uploads\/2023\/08\/Lettre-dannulation-768x154.png 768w, https:\/\/help.a-z.lu\/wp-content\/uploads\/2023\/08\/Lettre-dannulation-50x10.png 50w, https:\/\/help.a-z.lu\/wp-content\/uploads\/2023\/08\/Lettre-dannulation-60x12.png 60w, https:\/\/help.a-z.lu\/wp-content\/uploads\/2023\/08\/Lettre-dannulation-100x20.png 100w\" sizes=\"(max-width: 851px) 100vw, 851px\" \/><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-wide\"\/>\n","protected":false},"excerpt":{"rendered":"<p>Pour annuler votre r\u00e9servation, allez sur votre compte lecteur dans le menu \u00ab\u00a0Demandes\u00a0\u00bb et cliquez sur le lien \u00ab Annuler \u00bb. Le message \u00ab\u00a0Demande annul\u00e9e avec succ\u00e8s\u00a0\u00bb appara\u00eet. Vous recevez un courriel que la r\u00e9servation a \u00e9t\u00e9 annul\u00e9e.<\/p>\n","protected":false},"author":2,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_eb_attr":""},"ht-kb-category":[34],"ht-kb-tag":[],"_links":{"self":[{"href":"https:\/\/help.a-z.lu\/fr\/wp-json\/wp\/v2\/ht-kb\/1315"}],"collection":[{"href":"https:\/\/help.a-z.lu\/fr\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/help.a-z.lu\/fr\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/help.a-z.lu\/fr\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/help.a-z.lu\/fr\/wp-json\/wp\/v2\/comments?post=1315"}],"version-history":[{"count":2,"href":"https:\/\/help.a-z.lu\/fr\/wp-json\/wp\/v2\/ht-kb\/1315\/revisions"}],"predecessor-version":[{"id":2234,"href":"https:\/\/help.a-z.lu\/fr\/wp-json\/wp\/v2\/ht-kb\/1315\/revisions\/2234"}],"wp:attachment":[{"href":"https:\/\/help.a-z.lu\/fr\/wp-json\/wp\/v2\/media?parent=1315"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/help.a-z.lu\/fr\/wp-json\/wp\/v2\/ht-kb-category?post=1315"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/help.a-z.lu\/fr\/wp-json\/wp\/v2\/ht-kb-tag?post=1315"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}