Once you have registered for the first time in a network library, you will receive an email from the address no-reply@bnl.etat.lu asking you to update your password.
![](https://help.a-z.lu/wp-content/uploads/2024/07/image-53.png)
Click the link contained in the email and type your bar code (it can be found in the email under “Your library card number” and starts with K-) in the field provided and click “Submit”.
![](https://help.a-z.lu/wp-content/uploads/2024/07/image-51.png)
![](https://help.a-z.lu/wp-content/uploads/2024/07/image-52.png)
You should receive an email from the adress a-z@bnl.etat.lu with a link to reset your password.
Please note, this link is only valid for one day.