If you have forgotten your password or if you want to create a new password, click on “Forgot Password?”.
![](https://help.a-z.lu/wp-content/uploads/2024/07/image-54.png)
You will then be redirected to a password reset window.
![](https://help.a-z.lu/wp-content/uploads/2024/07/image-55.png)
Type your bar code in the field provided and click “Submit”. You should receive an email from a-z@bnl.etat.lu with a reset link.
Please note, this link is only valid for one day.